Enabling Third-Party Cookies
Third-party cookies are essential for account authentication and enhancing your experience on our platform. If third-party cookies are disabled, you may encounter issues accessing certain features. This guide provides detailed steps to enable third-party cookies on various operating systems and browsers.
Read this guide in
| 中文 | ภาษาไทย | 한국어 | tiếng Việt | 繁體中文 | Bahasa Indonesia | 日本語 | Español | Portuguese |
Common Causes
- Disabled Third-Party Cookies: Blocking third-party cookies may prevent account authentication and other critical functions.
- Outdated Browser Settings: Older browser settings might block third-party cookies by default.
Troubleshooting Solutions
Enable Third-Party Cookies on Windows OS
- Google Chrome:
- Click the Chrome menu icon.
- Go to Settings.
- Scroll down and select Show advanced settings.
- In the “Privacy” section, select Content settings.
- Choose Allow local data to be set (recommended).
- Click Done.
- Mozilla Firefox:
- Click Tools > Options.
- Click Privacy in the top panel.
- Check the box labeled Accept cookies from sites.
- Check the box labeled Accept third-party cookies.
Click OK.
Enable Third-Party Cookies on Mac OS
- Google Chrome:
- Open Chrome, click on Settings, then Show Advanced Settings.
- Under Privacy, click on Content Settings.
- Ensure “Block third-party cookies and site data” is unchecked.
- Safari:
- Go to the Safari drop-down menu.
- Select Preferences.
- Click Privacy.
- Under ‘Block cookies,’ select the option ‘Never.’
- Safari (iPhone/iPad iOS 11):
- Open Settings.
- Scroll down and select Safari.
- Under Privacy & Security, turn off Prevent Cross-Site Tracking and Block All Cookies.
- Mozilla Firefox:
- Go to the Firefox drop-down menu.
- Select Preferences.
- Click Privacy.
- Under Cookies, select the option Accept cookies from sites.
Enable Third-Party Cookies on Android OS
Google Chrome:
- Open the Chrome app on your Android device.
- Tap More (three vertical dots) and then Settings.
- Tap Site settings and then Cookies.
- Next to “Cookies,” switch the setting on.
- Check the box next to Allow third-party cookies.
Advanced Troubleshooting
- If your browser is not listed above, please refer to your browser’s help pages.
- After enabling third-party cookies, restart your browser for the changes to take effect.